Privacy Policy
Rogers Eco App, powered by Luta
Last updated: August 02, 2024
This Privacy Policy describes Our policies and procedures on the collection, use and
disclosure of Your information when You use the Service and tells You about Your privacy
rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You
agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the
following definitions, which shall have the same meaning regardless of whether they appear
in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of
our Service.
Affiliate means an entity that controls, is controlled by or is under common control
with a party, where "control" means ownership of 50% or more of the shares, equity
interest or other securities entitled to vote for election of directors or other
managing authority.
Application means the software program provided by the Company downloaded by
You on any electronic device, named Rogers Eco App, powered by Luta.
Company (referred to as either "the Company", "We", "Us" or "Our" in this
Agreement) refers to Rogers Communications Canada Inc. 333 Bloor Street East
Toronto, Ontario M4W 1G9, Canada
Country refers to: Canada.
Device means any device that can access the Service such as a computer, a
cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable
individual.
Service refers to the Application.
Service Provider means any natural or legal person who processes the data on
behalf of the Company. It refers to third-party companies or individuals employed
by the Company to facilitate the Service, to provide the Service on behalf of the
Company, to perform services related to the Service or to assist the Company in
analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the
Service or from the Service infrastructure itself (for example, the duration of a page
visit).
You means the individual accessing or using the Service, or the company, or other
legal entity on behalf of which such individual is accessing or using the Service, as
applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable
information that can be used to contact or identify You. Personally identifiable information
may include, but is not limited to:
Email address
First name and last name
Province, Country
Gender, Age Group
Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g.,
IP address), browser type, browser version, the pages of our Service that You visit, the time
and date of Your visit, the time spent on those pages, unique device identifiers and other
diagnostic data.
When You access the Service by or through a mobile device, We may collect certain
information automatically, including, but not limited to, the type of mobile device You use,
Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating
system, the type of mobile Internet browser You use, unique device identifiers and other
diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or
when You access the Service by or through a mobile device.
Information Collected while Using the Application
While using Our Application, in order to provide features of Our Application, We may
collect, with your prior permission:
Information regarding your location
Pictures and other information from your Device's camera and photo library
We use this information to provide features of Our Service, to improve and customize Our
Service. The information may be uploaded to the Company's servers and/or a Service
Provider's server or it be simply stored on Your device.
Rogers Eco App, powered by Luta app collects location data to conveniently and
automatically calculate the environmental impact of the user’s commute by car, public
transit, walking and biking even when the app is closed or not in use.
You can enable or disable access to this information at any time through Your Device
settings.
Transaction Data
“Transaction Data” as used in this Privacy Policy includes Personal Data, and may include
the following: your name, email address, billing address, shipping address, payment method
information (such as credit or debit card information), purchase amount, date of purchase,
and in some cases, some information about what you have purchased and your past
purchases. For payment transactions “Transaction Data” is shared with Rogers
Communications Canada Inc., Tree Canada (in case of trees purchases on the app), Luta and
a third-party provider to process your transaction.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The
Personal Data You provide can give You access to different functionalities of the Service
that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of
the purchase contract for the products, items or services You have purchased or of any
other contract with Us through the Service.
To contact You: To contact You by email or other equivalent forms of electronic
communication, such as a mobile application's push notifications regarding updates or
informative communications related to the functionalities, products or contracted
services, including security updates, when necessary or reasonable for their
implementation.
To provide You with news, special offers and general information about other goods,
services and events which we offer that are similar to those that you have already
purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
We may share your personal information in the following situations:
For Business transfers: We may share or transfer Your personal information in
connection with, or during negotiations of, any merger, sale of Company assets,
financing, or acquisition of all or a portion of our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we
will require those affiliates to honor this Privacy Policy. Affiliates include Our parent
company and any other subsidiaries, joint venture partners or other companies that We
control or that are under common control with Us.
With Business partners: We may share Your information with Our business partners
to offer You certain products, services, or promotions. in which case we will require
those business partners to honor this Privacy Policy.
With other users: when You share personal information or otherwise interact in the
public areas with other users, such information may be viewed by all users and may be
publicly distributed outside of the Application. If You interact with other users or
register through a Third-Party Social Media Service, Your contacts on the Third-Party
Social Media Service may see Your name, profile, pictures and description of Your
activity. Similarly, other users will be able to view descriptions of Your activity,
communicate with You and view Your profile.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the
purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the
extent necessary to comply with our legal obligations (for example, if we are required to
retain your data to comply with applicable laws), resolve disputes, and enforce our legal
agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is
generally retained for a shorter period of time, except when this data is used to strengthen
the security or to improve the functionality of Our Service, or We are legally obligated to
retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices
and in any other places where the parties involved in the processing are located. It means
that this information may be transferred to and maintained on computers located
outside of Your state, province, country or other governmental jurisdiction where the data
protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information
represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated
securely and in accordance with this Privacy Policy and no transfer of Your Personal Data
will take place to an organization or a country unless there are adequate controls in place
including the security of Your data and other personal information.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be
transferred. We will provide notice before Your Personal Data is transferred and becomes
subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data
if required to do so by law or in response to valid requests by public authorities (e.g. a court
or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is
necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of
transmission over the Internet, or method of electronic storage is 100% secure. While We
strive to use commercially acceptable means to protect Your Personal Data, We cannot
guarantee its absolute security.
Detailed Information on the Processing
of Your Personal Data
Service Providers have access to Your Personal Data only to perform their tasks on Our
behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service providers to monitor and analyze the use of our Service.
Firebase
Firebase is an analytics service provided by Google Inc.
You may opt-out of certain Firebase features through your mobile device settings,
such as your device advertising settings or by following the instructions provided by
Google in their Privacy Policy: https://policies.google.com/privacy
We also encourage you to review the Google's policy for safeguarding your data:
https://support.google.com/analytics/answer/6004245
For more information on what type of information Firebase collects, please visit the
Google Privacy & Terms web page: https://policies.google.com/privacy
Email Marketing
We may use Your Personal Data to contact You with newsletters, marketing or promotional
materials and other information that may be of interest to You. You may opt-out of receiving
any, or all, of these communications from Us by following the unsubscribe link or
instructions provided in any email We send or by contacting Us.
We may use Email Marketing Service Providers to manage and send emails to You.
Your California Privacy Rights
(California's Shine the Light law)
Under California Civil Code Section 1798 (California's Shine the Light law), California
residents with an established business relationship with us can request information once a
year about sharing their Personal Data with third parties for the third parties' direct
marketing purposes.
If you'd like to request more information under the California Shine the Light law, and if you
are a California resident, You can contact Us using the contact information provided below.
California Privacy Rights for Minor
Users (California Business and
Professions Code Section 22581)
California Business and Professions Code section 22581 allows California residents under
the age of 18 who are registered users of online sites, services or applications to request
and obtain removal of content or information they have publicly posted.
To request removal of such data, and if you are a California resident, You can contact Us
using the contact information provided below, and include the email address associated
with Your account.
Be aware that Your request does not guarantee complete or comprehensive removal of
content or information posted online and that the law may not permit or require removal in
certain circumstances.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a
third-party link, You will be directed to that third party's site. We strongly advise You to
review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or
practices of any third-party sites or services.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify You of any changes by
posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the
change becoming effective and update the "Last updated" date at the top of this Privacy
Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this
Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us by email at
help@lutaapp.com.